Effective Date: 01-02-2025

BG Dental Wellness & Cosmetic Center (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our office, use our services, or access our website.

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1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, address, phone number, email, date of birth, and insurance details.

• Health Information: Dental and medical history, treatment plans, x-rays, lab test results, and other clinical information.

• Payment Information: Billing details, credit card numbers, and payment history.

• Website Information (if applicable): IP address, browser type, cookies, and online form submissions.

 

2. How We Use Your Information

We use your information only as permitted by law, including to:

• Provide dental and wellness services tailored to your needs.

• Maintain accurate health and treatment records.

• Communicate with you about appointments, treatment plans, and follow-ups.

• Process billing, insurance claims, and payments.

• Improve our services and patient experience.

• Meet legal and regulatory requirements.

 

3. How We Share Your Information

We do not sell your personal information. We may share it only when necessary:

• With Healthcare Providers: Referring doctors, labs, or specialists involved in your care.

• With Insurance Companies: To process claims and verify coverage.

• With Service Providers: Vendors who support our operations (e.g., secure patient software, billing companies).

• As Required by Law: For public health reporting, legal proceedings, or government requests.

 

4. How We Protect Your Information

We follow federal and state laws, including HIPAA, to secure your information. Measures include:

• Encryption of digital records and secure storage of paper files.

• Limited access—only authorized staff may view patient data.

• Regular staff training on privacy and confidentiality.

 

5. Your Rights

You have the right to:

• Access and request a copy of your health records.

• Request corrections to your information.

• Ask us to restrict certain uses or disclosures.

• Receive a record of certain disclosures of your information.

• File a complaint if you believe your privacy rights were violated.

Requests can be made by contacting us directly (see Section 8).

 

6. Retention of Information

We retain patient records as required by law and professional standards. Once the retention period expires, records are securely destroyed.

 

7. Website and Online Forms (if applicable)

If you use our website:

• Cookies may track usage patterns to improve site performance.

• Online form submissions are encrypted for security.

• We do not knowingly collect information from children under 13 without parental consent.

 

8. Contact Us

If you have any questions about this Privacy Policy or your rights, please contact:

BG Dental Wellness & Cosmetic Center
[Insert Address]
Rochester, NY
📧 Email: sam@bgdentalwellness.com
📞 Phone: 585-789-0540

 

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in our office and on our website with a new effective date.